Privacy Policy
Basic information on data protection responsible for data processing:
SCOOBIC URBAN MOBILITY S.L., (hereinafter referred to as "SCOOBIC" or "the Company"),
TAX IDENTIFICATION NUMBER: B90427865,
Av. de la Libertad 5, Dos Hermanas (Seville) Spain
legal@scoobic.com
Data Protection Officer: legal@scoobic.com
Purposes of the treatment:
- Collect and process data to process requests for information indicated by the customer himself, about products and services; requests for adherence to newsletters; download or request for demonstrations or additional information; and attention and management of the requested budgets.
- Manage payments, transactions and administrative tasks related to products and services purchased and their contracting.
- Provide passwords to users to grant them access to sections of the Web that they may require or so they can add, delete or modify certain content. Analyze user behavior on our platforms to optimize navigation and improve the functionality and efficiency of the Web.
- Keep the customer informed about products or services, prices, offers, discounts and relevant promotions.
Data source: Facilitated by the user himself, directly or indirectly.
Basis of legitimacy: The execution of the contract with the customer, fulfillment of SCOOBIC's legal obligations, SCOOBIC's legitimate interest., o the customer's consent. More details on the full policy below.
Assignment recipients: All are necessary for the fulfillment of the aforementioned purposes, or are carried out in compliance with a legal obligation. Public administrations, judicial bodies, suppliers for the provision of the services requested, collaborating companies and entities, as well as files relating to the fulfillment of monetary, financial or credit obligations.
Communication of the transfer of data for the purpose of marketing SCOOBIC products and related services: In particular, for the proper management of your request for information, proposal or performance of marketing operations of Scoobic products, as well as for the provision of services related to such marketing, contractual management and customer service, your data may be sent to the Distributor company and its network of Authorized Dealers who will process your personal data for the same legitimate purpose.
Rights: Access, rectify and delete the data, as well as oppose to the processing, limitation of the processing, portability, and if necessary, not to be subject to automated individual decisions, including profiling, as well as to file a complaint with the Supervisory Authority.
Before you start
At Scoobic Urban Mobility (hereinafter Scoobic) we want to comply correctly with the data protection regulations according to the European General Data Protection Regulation (GDPR), with the Law of Services of the information society and electronic commerce (LSSI-CE) and the regulations that develop, modify or complement them. For this purpose, we have the following documents, which we kindly ask you to read carefully:
The Purpose of Service, Terms of Use, Privacy Policy, and Cookie Policy.
Introduction
In this Privacy Policy, as Legal Notice, Scoobic Urban Mobility S.L. informs you, the user, about the Privacy Policy of Scoobic's sites (hereinafter "The Webs"): scoobic.com
Scoobic is committed to ensuring that your personal information is protected and not misused and we want users to freely and voluntarily determine whether they wish to provide personal information that may be requested of them in connection with Scoobic's services.
In this Privacy Policy document we explain who the data controller is, for what purpose your personal information will be processed, the legitimacy for the processing, how we collect it, to whom this data is transferred or communicatedIt explains why we collect it, how we use it, your rights, and also explains the processes we have put in place to protect your privacy.
By providing us with your personal information and using The Web, we understand that you have read and understood the terms related to personal data protection information that are exposed. Scoobic assumes the responsibility to comply with the current legislation on data protection, with the aim of treating your data in a lawful, fair and transparent manner.
Responsible for the treatment
Scoobic, with mail legal@scoobic.com with tlf (+34) 854 52 34 00, with registered office in Av. de la Libertad 5, Dos Hermanas (Seville) Spain, with CIF number B90427865, company registered in the Mercantile Registry of Seville Volume 6.696, Folio 106, Page nº SE121315, Inscription 1ª.
If you have any questions or comments about this Privacy Policy you can send an email to legal@scoobic.com indicating your full name and ideally a landline and cell phone contact.
As indicated below, Scoobic may also transfer your data to the Distributing Company and its Authorized Dealers, who will then process your personal data as Controllers only within the framework of the consented processing and for the same purposes and legitimate bases of processing.
Purpose of personal data processing
The main reason why we collect your personal information is to facilitate and improve the service, as well as to inform you of all our products and services.
The following are the main purposes we have identified in Scoobic:
- Analyze requests for subscription to our newsletters.
- Analyze requests for information about Las Web products and services.
- Facilitate the download or request of demonstrations or complementary information of some of our products and services.
- To attend and manage the budgets requested.
- Manage the payment of products and services that can be purchased through the Web.
- Attend to administrative tasks with the user.
- Provide passwords to users who grant them access to sections of the Web that may require them or so they can add, delete or modify certain content.
- To facilitate the analysis of the behavior of our Web users.
- Correct and efficient management of Web browsing.
- Keep you informed about our products or services, prices, offers, promotions, etc., either by email, by phone or any means provided at any time.
How and what information we collect about you
We collect personal information about you through Scoobic Web forms. These forms have a box to mark your acceptance, that box can only be checked expressly. Therefore, when the user checks the box, he/she is accepting and consenting to the processing of his/her data as indicated in this Privacy Policy.
When we need to obtain information from you, we will always ask you to provide it voluntarily and expressly. The data collected through the data collection forms on the website or other means will be used for the purposes set out in this Legal Notice of Privacy Policy.
Generally, the personal information that you provide us is related to your professional activity and for this we usually provide: name and surname of the user, business name, address, NIF, email, contact telephone numbers and payment information. In case the user does not establish his contact as a professional activity, but contacts us as a natural person who is considering starting a professional activity, we ask for similar data.
We may rectify, replace or delete inaccurate information at any time at our sole discretion.
Information we collect from your visits to our websites
We collect and store limited personal information and anonymous aggregate statistics from all users who visit our sites, either because you actively provide such information to us or because you are simply browsing our sites. The information we collect may include the browser program you use, your operating system, the date and time of access, the Internet address of the website through which you accessed The Sites and also information about how you use The Scoobic Sites.
We use this information to know the loading time of our websites, how they are used, the number of visits to the different sections and the type of information that most attracts users. It also helps us to identify if the Webs are working properly, and if we detect bugs or errors in the operation, fix them and improve the performance of our websites, in order to provide a better service to all users.
This information is collected through cookies, for more information see our Cookie Policy.
Legitimation
For the processing of your personal information, we rely on the legitimacy for several reasons:
- For the fulfillment of a contract and/or business relationship.
- For compliance with various legal obligations.
- For legitimate interest, for example, to improve our services and products through market research, or to manage requests, queries or possible complaints that may arise.
- With your consent, for example, for sending Scoobic information and offers.
To whom may we disclose your personal information?
We do not rent, sell or share your information with any third parties except as described in this Privacy Policy.
If you have given us your consent in addition to the use in Scoobic we have that, in some cases, it may become necessary for us to communicate the information you have provided to us to third parties in order to provide you with the requested service, for example, when you subscribe to a product or service that we market, but do not produce.
These third parties only have access to the personal information they need to perform these services. They are required to maintain the confidentiality of your personal information and may not use it in any manner different from that which we have requested.
Likewise, your personal information will be at the disposal of the Public Administrations, Judges and Courts, for the attention of the possible responsibilities born from the treatment.
In addition to the various uses listed above, we may transfer or disclose Personal Information to our subcontractors.
Apart from the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third party vendors, which may be located in different jurisdictions around the world, for any of the following purposes:
- Hosting and managing the Web.
- To provide you with our services, including a personalized display of The Web.
- Store and process such information on our behalf.
- To provide you with advertisements and assist you both in evaluating the success of our advertising campaigns and in retargeting any of our users.
- To provide you with commercial offers and promotional material related to The Web and our services.
- Conduct research, technical diagnostics or analysis.
In addition, we may disclose the information if we are reasonably certain that such disclosure may be useful or reasonably necessary to: (1) comply with any applicable law, regulation, legal process or governmental request; (2) enforce our policies, including any investigation of possible violations thereof; (3) investigate, detect, prevent or take action regarding illegal activities or other violations, suspected fraud or security issues; (4) establish or exercise our rights to defend ourselves against legal claims or complaints; (5) prevent any damage or harm to the rights, property or safety of us, our users, yourself or any third party; (6) cooperate with law enforcement agencies and/or, if deemed necessary, enforce intellectual property or other legal rights; (7) manage our interests in the event of non-payment or breach of contract by the customer using or contracting our products or services.
Transfer of data for the purpose of marketing Scoobic products and related services.
We also inform you that, for the proper management of your request for information, proposal or performance of marketing operations of Scoobic products, as well as for the provision of services related to such marketing, contractual management and customer service, your data may be sent to the Distributor company and its network of Authorized Dealers who will process your personal data for the same legitimate purpose.
In this sense, your data may be communicated to the company Distributor of Scoobic Products (NIMO SCOOBIC MOBILITY SPAIN S.L.U.), with registered office in Seville, Avenida Fernández Murube, number 30, C.P.: 41.007 with CIF B75267971; as well as to the companies of the Business Group to which it belongs; and to the members of the network of Authorized Dealers and their associated workshops.
The legal basis for the processing by the Company and the subsequent communication of your personal data to the company. Distributor and its Authorized Dealer networkThe purpose of this information is, at your request, the response to requests for pre-contractual information, as well as the management, monitoring and execution of commercial transactions as a party concerned, all in accordance with Article 6.1.b) RGPD.
The identity of the Authorized Dealers, who may process your data for the aforementioned purposes, and to whom the customer may also exercise his/her data protection rights, will be those Dealers Authorized by the Distributor, who are officially identified as such, and to whom you have selected or contacted for the provision of services related to Scoobic's Products, or those who are located near you (according to your zip code or address) or those whom the Distributor considers to be in your vicinity (according to your zip code or address), you have selected or contacted for the provision of services related to Scoobic's Products, or those that are close to you (according to your zip code or address) or those that the Distributor believes are best suited to provide you with the requested services.
Scoobic, as well as the Distributor company and its network of Authorized Dealers, declare their compliance with all applicable provisions on Data Protection and Cybersecurity, in particular those relating to guaranteeing the digital rights to which you are entitled. You may exercise the following rights before any Data Controller (attaching a copy of a document proving your identity) through its own channels and generally through the email provided by Scoobic in its Privacy Policy.
You may also file a complaint with the Spanish Data Protection Agency (www.aepd.es). Rights: to consult the personal data included in the files of the Controller (right of access), to request the modification of your personal data (right of rectification), to request that your personal data not be processed (right of opposition), to request the deletion of your personal data (right of cancellation), to limit the processing of your personal data in the permitted cases (limitation of processing), to receive as well as to transmit to another entity, in electronic format, the personal data you have provided and those that have been obtained from your relationship with the Controller (right of portability).
In addition, if you contact, request information about or enter into a transaction concerning Scoobic products directly through the Distribution Company or one of the Authorized Dealers or their associated workshops, or if you authorize them to process your personal information, you will have a separate relationship with this network member. In this case, the network member will become the data controller of your personal information, possibly together with Scoobic. For all requests regarding the use of your personal information by your distributor, authorized dealer or partner workshop, please contact them.
The personal data that will be obtained by the Distributing Company and its network of Authorized Dealers under the present authorization, will be kept and blocked during the term of the contractual relationship and once it is terminated, they will keep blocked those that are necessary according to the documentation of the product or service contracted.
Links to third party websites
In the event that we provide links to websites that are not operated or controlled by Scoobic we have no control over those sites and are not responsible for the content of those sites, have no control over how third parties collect and use your personal information, and are not responsible for and make no representations whatsoever about third party websites.
These websites may have their own privacy policies that explain how they use and share your personal information. We encourage you to carefully review their privacy policies before using these websites to ensure that you are comfortable with how your personal information is collected and shared.
Data retention period
We only store your personal information to the extent that we need it in order to use it for the purpose for which it was collected, and according to the legal basis for processing it in accordance with applicable law. We will keep your personal information for as long as there is a contractual and/or business relationship with you, or as long as you do not exercise your right to erasure, cancellation and/or limitation of the processing of your data.
En estos casos, mantendremos la información debidamente bloqueada, sin darle ningún uso, mientras pueda ser necesaria para el ejercicio o defensa de reclamaciones o pueda derivarse algún tipo de responsabilidad judicial, legal o contractual de su tratamiento, que deba ser atendida y para lo cual sea necesaria su recuperación.
Transacción corporativa
Puede que compartamos información en el caso de producirse una transacción corporativa (como puede ser la venta de una parte sustancial de nuestro negocio, una fusión o una venta de activos). En tal caso, la empresa beneficiaria o adquiriente será la que asuma los derechos y las obligaciones descritos en la presente Política de Privacidad.
¿Cómo puede ejercer sus derechos?
En cualquier momento usted puede retirar el consentimiento.
Puede ejercer los derechos de acceso, rectificación, supresión, oposición, portabilidad y limitación.
Para ejercer sus derechos diríjase a Scoobic Urban Mobility S.L. mediante solicitud a nuestra dirección de correo electrónico: legal@scoobic.com
Si lo prefiere puede enviarnos documentación escrito a nuestro domicilio social: Scoobic Urban Mobility S.L, Av. De la Libertad 5, Dos Hermanas (Sevilla) España. Si utiliza este medio de contacto debe enviarnos fotocopia del D.N.I. o documento equivalente válido en derecho que permita acreditar su identidad, y especificando el derecho que desea ejercer.
Usted puede presentar una reclamación ante la Agencia Española de Protección de Datos, agpd.es, si entiende que no está satisfecho con el ejercicio de sus derechos
¿Cómo protegemos su información personal?
Nos comprometemos a proteger su información personal. Utilizamos las medidas técnicas y organizativas adecuadas y acordes a la normativa vigente, con la finalidad de proteger su información personal y su privacidad y
revisamos dichas medidas periódicamente, sin perjuicio de informarle de que las medidas de seguridad en Internet no son inexpugnables.
Como transacción de Comercio Electrónico se entiende todo el proceso de realización de un acuerdo comercial incluyendo el contacto entre ambas partes: cliente y empresa. Los aspectos que debe de reunir toda transacción comercial deben ser:
• La Autenticación que nos garantiza la personalidad jurídica o física con la que nos comunicamos.
• La Integridad, es decir, que el contenido de la comunicación entre ambas partes no puede ser modificado.
• La Confidencialidad, que consiste en la garantía de que nadie no autorizado pueda conocer el contenido de la comunicación.
En Scoobic seguimos estas pautas y les rogamos a nuestros usuarios que nos faciliten datos correctos y que respeten la confidencialidad de las comunicaciones.
Datos de menores
Las Web de Scoobic están orientadas al profesional de la automoción. Nunca recopilaremos conscientemente datos relativos a menores de edad. Si usted es menor de edad, por favor no intente registrarse como usuario en nuestros formularios ni contacte con nosotros por email o tlf. Si detectamos que por error hemos obtenido información personal de un menor, eliminaremos dicha información lo antes posible. Si un padre, madre o tutor legal tiene conocimiento de que su hijo nos ha proporcionado información personal sin su consentimiento, debe ponerse en contacto con Scoobic Urban Mobility S.L. mediante nuestra dirección de correo electrónico: legal@scoobic.com
Recomendaciones y precauciones
Estas son algunas de las precauciones que aconsejamos deben de tomar nuestros clientes:
• No facilitar a nadie el usuario, ni la contraseña.
• No apuntarla en lugares de fácil acceso: ordenador, agenda.
• Desconectar siempre la sesión del navegador con posterioridad de haber accedido a una zona de seguridad o de haber introducido al sistema el usuario o contraseña.
Modificaciones
Scoobic podrá en cualquier momento revisar estos términos actualizando este Aviso Legal de Política de Privacidad, ya sea por cambio en la normativa o por cambio de actuación en Scoobic. Por ello recomendamos a los usuarios la lectura periódicamente.
Scoobic proporciona a los usuarios los recursos adecuados para que, con carácter previo y de forma muy sencilla, puedan acceder a este Aviso Legal de Política de Privacidad.
Legislación y fuero
La interpretación, la validez y el cumplimiento de las presente Política de Privacidad están sujetas al derecho español. En caso de originarse procedimientos judiciales derivados de disputas, ambas partes (usted como usuario y Scoobic) renuncian expresamente al fuero que pudiera corresponderles y se someten a los tribunales de La Coruña (España) por cuantas controversias pudieran surgirles. El español será el único idioma para la resolución de cualquier conflicto mediante procedimiento legal.
En el caso de que alguna de las disposiciones contenidas en el presente documento de Política de Privacidad sea declarada nula y sin efecto, ilegal, inexigible o inaplicable, se procederá a la retirada o sustitución de esta. En cualquier caso, la validez, legalidad, exigibilidad o aplicabilidad del resto de disposiciones no se verá afectada o disminuida, conservando tales disposiciones su plena validez y vigencia.